A trusted, independent mechanic for Mile Cross (NR3) drivers - experienced, qualified and honest. Our Ber Street workshop is about 2 miles away via Mile Cross Road.
A trustworthy mechanic should not depend on your postcode or your budget, and for Mile Cross both are sorted 8 minutes away. Norwich Tyres & Auto Service on Ber Street works to one rule: tell people the truth about their car and let them decide. That means written quotes, old parts kept for you to see, repair options at more than one price where they honestly exist, and a 3-month / 3,000-mile guarantee behind everything we fit. Cars, vans and 4x4s of any make and any fuel type are welcome in the workshop.
There is a difference between cheap work and honest work at a fair price, and NR3 drivers deserve the second. Where a genuine choice of parts exists we offer it, explained plainly: what the budget option gives up, what the dearer one buys, and which we would fit to our own car. Tyres are the clearest example - a sound part-worn tyre for Mile Cross drivers can be the sensible call for an older car doing short local miles, and we inspect every part-worn we sell rather than shifting whatever arrives.
Just as important is what we refuse to do: compromise safety to hit a price. Brakes, steering and tyre condition are non-negotiable, and if the safe repair costs more than you can manage this week we will tell you honestly whether the car should be driven at all in the meantime. What we can usually do is sequence the work so the essential part happens now and the rest follows when you are ready. That kind of straight dealing is why budget-conscious drivers become long-term customers rather than one-visit strangers.
Most cars we see from Mile Cross need more than one thing, and pretending everything is urgent is how bad garages pad invoices. Our inspections end with a plain list in three parts. First, safety items: brakes below limit, cords showing on a tyre, a steering joint with play - these we recommend doing before the car goes back to work. Second, economy items: wear that is not dangerous yet but gets dearer the longer it runs, like a weeping damper or a sticking calliper slowly eating a pad. Third, watch items: things we will check again next time and which honestly might never need doing.
You keep that list, and it stays true next visit; nothing migrates up the urgency scale without a reason we can show you on the ramp. Between visits, phone 07933 900901 if a new noise starts and we will tell you over the phone whether it can wait for the weekend. Being 8 minutes from the estate means a quick look is never a big undertaking, and a quick look at the right moment is what keeps NR3 motoring affordable. Plain talk and shown evidence, then your decision - the workshop runs on that.
Been quoted for work elsewhere and want to be sure it is genuinely needed? We are happy to give Mile Cross drivers an honest second opinion - and we will show you the evidence rather than just telling you. If your car has an MOT due or has just failed, bring it to us: we carry out the repairs needed to get it through, and a thorough pre-MOT check beforehand can save you a failure and a re-test.
No pressure, no jargon and no surprise charges - just a clear explanation of what is wrong and what it will cost to fix.
From Mile Cross, head into Norwich via Mile Cross Road and follow signs for the city centre and Ber Street - about 2 miles via Mile Cross Road outside peak times. We are at 100-106 Ber Street, NR1 3ES, with free on-site parking and a comfortable waiting area, and a drop-off option if you would rather leave the car with us for the day.
Yes, and we mean safe as well as cheap. We separate what must be done from what can wait, offer honest part options where they exist, and never let a budget push a car out of the workshop in a dangerous state. You get the full picture and make the call yourself.
Always. If you are with the car we will show you the wear on the ramp; if you have left it, we keep the old parts for collection and describe exactly what we found when we phone with the quote. No work starts until you have agreed to it.
Yes - our work is carried out by experienced, fully trained mechanics on all makes and models of car, van and 4x4. We use quality OEM-specification parts and back our labour with a 3-month / 3,000-mile workmanship guarantee.
Absolutely. We are happy to inspect your vehicle and give Mile Cross drivers an honest second opinion, showing you the evidence before recommending any work. There is no obligation to book the repair with us.
Yes. We give you a clear, upfront quote before any work begins and never add jobs without your approval. No hidden charges and no unnecessary work - just honest, transparent pricing from a local independent garage.
Drop-ins from Mile Cross are welcome and we will always try to help, but to guarantee a slot it is best to call 07933 900901 first so we have the right parts and time set aside. A morning drop-off and same-day collection often works well.
Yes - bring it to us and we will carry out the repairs needed to get it through. A pre-MOT check beforehand can also identify likely failure points early and save you a re-test.
Serving Mile Cross (NR3) and all of Norwich & Norfolk
07933 900901 Get a QuoteAddress:
100-106 Ber Street
Norwich NR1 3ES
Opening Hours:
Mon-Sat: 8:00am - 6:00pm
Sun: 10:00am - 4:00pm
From Mile Cross:
About 2 miles via Mile Cross Road
Get directions ›
We also provide mechanic services for drivers near Mile Cross in:
"Highly recommend this business. I had a puncture and the team did a tyre repair very quickly and got me back on the road. Very reasonable price."
"Straightforward and upfront about what work needed doing and how much it would cost. Two tyres changed quickly and tracking done. Would definitely recommend."
"Popped in on a Sunday for a puncture on my motorhome. They had me back on the road within 15 minutes. Great service, friendly professional guys."
"Professional, efficient, courteous and knowledgeable. Thank you for helping me out at such short notice - all very much appreciated."
About 2 miles from Mile Cross on 100-106 Ber Street, Norwich NR1 3ES. Call 07933 900901 to book your appointment or get a free quote today.
Get a Free Quote