Your honest local garage and mechanic in Norwich - diagnostics, clutches, suspension, brakes and all mechanical repairs.
From brakes, clutches and suspension to exhausts and electrical faults, we repair cars of every make at our Ber Street workshop in central Norwich. Faults are diagnosed before they are quoted, nothing is fitted without your approval, and all work is covered by our 3-month / 3,000-mile guarantee.
When something goes wrong with your car, you want a local garage you can actually trust - one that diagnoses the real problem, explains it in plain English, and only charges you for what genuinely needs doing. That's exactly how we work at Norwich Tyres & Auto Service. Based on Ber Street in the heart of Norwich, our experienced mechanics carry out the full range of car repairs for every make and model, from small fixes to major mechanical work, all backed by our 3-month workmanship guarantee.
Whether your car has developed a worrying noise, a warning light on the dashboard, a slipping clutch, a knock over bumps, or it simply isn't running the way it should, bring it to us. We'll carry out a proper diagnosis first, give you a clear and honest quote before any work begins, and never add extra jobs to the bill without your say-so. It's the kind of straightforward, no-nonsense service Norwich drivers tell us they struggle to find elsewhere - and it's why so many of our customers come back and recommend us to friends and family.
As a full-service Norwich garage, we handle far more than tyres. Common car repairs we carry out every week include:
Modern cars rarely tell you exactly what's wrong - they just show a warning light. Our diagnostic equipment reads the fault codes stored in your vehicle's systems, so instead of guessing (and replacing parts that don't need replacing), we pinpoint the actual cause. If your engine management light, ABS light or airbag light has appeared, or you've noticed poor running, misfiring or reduced power, we'll get to the bottom of it quickly and tell you exactly what it will take to put right.
Our car repair garage on Ber Street is used by drivers from right across Norwich and Norfolk, including Thorpe St Andrew, Hellesdon, Heartsease, Bowthorpe, Sprowston, Costessey, Old Catton, Wymondham, Attleborough and Dereham. Wherever you are in the area, we're centrally located, easy to reach, and have free on-site parking available while we work on your car.
Call us today or visit our garage on 100-106 Ber Street, Norwich NR1 3ES.
📞 07933 900901 Send an Enquiry ►Opening Hours:
Mon-Sat: 8:00am - 6:00pm
Sun: 10:00am - 4:00pm
Most repairs start with a symptom rather than a diagnosis, and that is exactly how we like to hear it. The things Norwich drivers most often describe to us on the phone:
None of these needs translating into mechanic-speak. Tell us what you noticed, when it happens and what has changed, and we will do the diagnosing at our Ber Street workshop - that is the job.
What matters is not sitting on it. Almost every fault on that list is cheaper the week it starts than the month after, because worn parts drag their neighbours down with them. We are open seven days, so there is no reason to nurse a noise until it becomes a bill.
When Norwich drivers compare repair quotes, the differences usually come down to three honest variables rather than anyone pulling numbers from the air.
First, parts. Most components are available in several grades, and the spread between a budget part and original-equipment quality can be wide. We quote the options and say which we would fit on our own cars, rather than quietly defaulting to either extreme. Brake pads, for example, start from around £60 an axle with us.
Second, labour. The price of a job tracks how long it takes to reach the faulty part, not how impressive the part sounds. A sensor buried under an inlet manifold costs more to change than a bigger component sitting in plain view.
Third, what the fault has taken with it. A repair caught early is one part and modest labour. The same fault ignored for months often means two or three parts, because wear spreads - discs scored by finished pads, a wheel bearing cooked by a dragging caliper. This is the factor you control, and it is the biggest of the three.
Every quote is broken down before work starts, and every repair leaves with our 3-month / 3,000-mile workmanship guarantee.
The thing people fear about garages is not the bill, it is not understanding the bill. So our Ber Street workshop runs on a simple rule: nothing is repaired, replaced or added until you have heard the diagnosis in plain English and agreed the price.
In practice that looks like this. We inspect the car and ring you with what we found, what genuinely needs doing now, and what can safely wait - three separate lists, not one padded one. If a part comes off your car, you can see it; worn pads, split boots and corroded pipes make their own argument, and we would rather show you than ask you to take our word. If you want to think it over, the car waits without pressure.
We are equally straight when the news is good. Sometimes a frightening noise turns out to be a trivial fix, and telling you so is how a garage earns the next visit. That approach is most of the reason our Google rating sits at 5.0 stars from 90-plus reviews.
You can pay by cash or any major card, collection is available seven days a week, and everything we have done is guaranteed for 3 months or 3,000 miles.
We carry out a full range of mechanical car repairs, including fault diagnostics, clutch repairs and replacement, brakes, suspension (shock absorbers and springs), exhausts, batteries, timing belts, steering and general engine work. If you're not sure what's wrong, bring it in and we'll diagnose it honestly and quote before any work starts.
Yes. If a dashboard warning light has come on - engine management, ABS, airbag or similar - we can read the fault codes to identify the cause. We'll explain what we find in plain English and only recommend the repairs that are genuinely needed.
Always. We provide a clear, upfront quote before we begin any repair, and we never carry out additional work without your approval first. No hidden charges and no unnecessary jobs - just honest pricing from a local Norwich garage.
Yes, we work on all makes and models of car, van and 4x4, including European, Japanese and Korean vehicles. We use quality OEM-specification parts and correct manufacturer torque settings.
We provide car repairs and mechanical work for customers from across Norwich and the surrounding Norfolk area. Click your nearest area for local information:
